AI Sales Assistant for
e-commerce
Guide customers to the right product
and turn questions into purchases.
+10% sales
from guided product recommendations
from guided product recommendations
-50% support workload from automated conversations
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PROBLEM
Traditional chatbots answer questions. They don’t drive sales.
Traditional support bots handle simple requests. AskSpot goes further - helping customers discover products, compare options, and complete their purchase directly in chat.
AI-powered product discovery:
Find the right products based on customer needs.
Find the right products based on customer needs.
Sales-driven conversations:
Guide shoppers toward the best purchase decision.
Guide shoppers toward the best purchase decision.
How AskSpot helps
Conversations that drive real sales
AskSpot helps shoppers choose the right products, increasing conversion and revenue directly in chat.
1 in 4
conversations with AskSpot ends in a purchase
200+
languages supported in customer conversations
up to
90%
of chat-driven revenue comes from sales conversations
3×
higher conversion among users who interact with chat
FEATURES
How AskSpot increases sales in your e-commerce?
AI Product Advisor
Our AI chat agent acts like a real in-store seller
Understands product feed & content
Supports conversations in 200+ languages
Compares products
Recommends the best option
Suggests complementary products
Chat users convert up to 3x higher.
Sales-driven Recommendations
Personalized product guidance that helps customers choose, compare, and buy
Product matching based on needs
Smart comparisons
Cross-sell & upsell suggestions
Alternatives for unavailable products
Up to +10% revenue uplift.
Order & Support Automation
Handles repetitive requests without human involvement
Order status & modifications
Returns & complaints
Automatic categorization & summaries
Structured handover to CRM / ticket system
Up to 75% of cases resolved automatically.
Up to 50% fewer support contacts.
Up to 50% fewer support contacts.
Product-Page Question Resolution
Remove hesitation at the exact moment of decision
Specs & compatibility
Delivery & returns
Features & use cases
Up to 90% of questions from product pages resolved automatically.
FOR WHO
Built for
e-commerce that wants more sales from every visit
AskSpot turns chat into active sales support that helps customers choose and buy - automatically.
Mid-sized e-commerce
Broad catalog or complex products
50k–500k monthly sessions
Growing customer support volume
Own online store (Shopify, Magento, custom)
Focus on conversion, AOV and margin
How AskSpot Works
Getting started with AskSpot is simple and fast. From the first demo to going live, the entire process typically takes around 10 days.
Live Demo
See how AskSpot works and explore how it can support your sales and customer conversations.
Agreement & Access Setup
We finalize the agreement and set up the required system access.
Implementation
AskSpot is integrated with your store and configured for your environment (2–3 days).
Testing Period
A one-week testing phase ensures the AI performs correctly and aligns with your workflows.
Team Training
Your team receives training on how to use, monitor, and manage AskSpot effectively.
Go Live
AskSpot is fully deployed and ready to support your customers and sales.
Case STUDIES
Proven Results for
E-commerce Stores
See how online retailers use AskSpot to automate customer conversations, reduce support workload, and improve response times.
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Read all Case Studies
Integrations
Integrate with the best tools in the market
TESTIMONIALS
What E-commerce Teams
Say About AskSpot
Real feedback from companies that use AskSpot to automate support and improve customer experience.
“AskSpot helped us to serve customers faster and better. Multilangual and marketplace integrations were crucial as well as search&recommendation capabilities na ability to answer even hard product questions”
Ewa Kosiorek
Head of Customer Service at 4fizjo
"Askspot is a revolutionary solution for us. We provide our customers with the key information they need instantly while simultaneously reducing the workload of customer service."
Dariusz Jodziewicz
Quality Director at morele.net
"AskSpot has genuinely improved our customer service - customers get answers faster, and the team handles fewer repetitive tickets."
Michał Serafin
Vice Chief of Marketing & Ecommerce
at Kodano S.A.
at Kodano S.A.
"Great collaboration and excellent business results. Most importantly, our customers enjoy using AskSpot because of its accurate and quick responses."
Kamil Jacak
Digital Growth Expert at Militaria.pl
"AskSpot helps guide customers through the entire journey - from product selection, through purchase, to post-sales questions."
Michał Żyła
Manager of Sales w motogo.pl
“AskSpot offers the best of both worlds: the consistency of automation and the quality of natural, helpful responses.”
Adam Stadnicki
E-commerce Sales Development
Expert at Edinos.pl
Expert at Edinos.pl
SECURITY
Security and control you can trust
AskSpot is designed to operate safely in high-volume e-commerce environments, ensuring data protection, reliable AI performance, and full operational control.
Read More
Secure infrastructure
AskSpot operates on trusted cloud infrastructure hosted in Europe using leading providers such as Microsoft Azure and Google Cloud.
Your data stays protected
Customer and store data are never used to train external AI models. Your information remains fully secure and isolated.
Reliable AI responses
AskSpot answers questions based on your store’s product catalog, documentation, and configured data sources to minimize incorrect or misleading responses.
Full operational oversight
Teams can monitor conversations, review responses, and maintain full control over how the AI interacts with customers.
See AskSpot in action
Discover how AskSpot helps e-commerce stores turn customer conversations into sales.
Book a demoTalk to our team
Have questions about integrations, security, or how AskSpot fits your store?
We’re happy to help.
Free ConsultationsWe’re happy to help.
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