AI Sales Agent for E-commerce

AskSpot helps shoppers find the right products, compare options, and buy - directly in chat.

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RESULTS

Conversations that drive real sales

AskSpot helps shoppers choose the right products, increasing conversion and revenue directly in chat.

1 in 4

conversations with AskSpot ends in a purchase

up to

90%

of chat-driven revenue comes from sales conversations

3×

higher conversion among users who interact with chat

PROBLEM

Traditional chatbots answer questions. They don’t drive sales.

Traditional support bots handle simple requests. AskSpot goes further - helping customers discover products, compare options, and complete their purchase directly in chat.

AI-powered product discovery:
Find the right products based on customer needs.

Sales-driven conversations:
‍Guide shoppers toward the best purchase decision.

FEATURES

How AskSpot drives sales in your store

AI Product Advisor (AI Contextual Search)

Help customers find the right product.
‍AskSpot understands your product catalog and customer intent to recommend the best products directly in chat.

Product discovery based on customer needs

Smart product comparisons

Personalized recommendations

Chat users convert up to 3× higher.

Sales-driven Recommendations

Increase revenue with smart product suggestions.
AskSpot actively recommends complementary products, upgrades, and alternatives during the conversation.

Cross-sell and upsell suggestions

Alternatives for unavailable products

Personalized purchase guidance

Up to +10% revenue uplift.

Customer Support Automation

Automate repetitive customer requests.
‍AskSpot resolves common customer questions without involving your support team.

Order status and delivery information

Returns and complaints

Automatic categorization of cases

Structured handover to CRM or helpdesk

Up to 75% of cases resolved automatically.

Product-Page Question Resolution

Answer questions at the moment customers decide.
‍AskSpot responds to product questions directly on product pages, removing hesitation before purchase.

Product specifications

Compatibility questions

Delivery and return information

Up to 90% of product-page questions resolved automatically.

HOW IT WORKS

How AskSpot Works

AskSpot connects to your store, understands your products, and guides customers toward the right purchase.

Connect your store

AskSpot integrates with your product catalog and support systems in just a few steps.

Assist customers in real time

The AI helps shoppers discover products, compare options, and get answers instantly.

Turn conversations into purchases

AskSpot recommends the right products and helps customers complete their purchase.

Integrations

Integrations that fit your e-commerce stack

Integrate AskSpot with your store, helpdesk, and product data to power AI-driven customer conversations and sales.

See all integrations

SECURITY

Security and control you can trust

AskSpot is designed to operate safely in high-volume e-commerce environments, ensuring data protection, reliable AI performance, and full operational control.

Secure infrastructure

AskSpot operates on trusted cloud infrastructure hosted in Europe using leading providers such as Microsoft Azure and Google Cloud.

Your data stays protected

Customer and store data are never used to train external AI models. Your information remains fully secure and isolated.

Reliable AI responses

AskSpot answers questions based on your store’s product catalog, documentation, and configured data sources to minimize incorrect or misleading responses.

Full operational oversight

Teams can monitor conversations, review responses, and maintain full control over how the AI interacts with customers.

Turn conversations into revenue

See how AskSpot can help your store increase conversions and reduce support workload.